Elements and Performance Criteria
- Facilitate off-site work outcomes
- Clarify roles and responsibilities of off-site work supervisors with management and off-site staff
- Provide leadership and direction to off-site staff to foster independent self managed work practices that address agreed outcomes in terms of quality and milestones
- Ensure that work objectives for off-site staff are linked to measurable targets and include agreed timeframes
- Use participative, transparent decision making to review work allocation responsibilities of off-site staff and related on-site staff
- Support off-site staff
- Provide guidance to off-site staff to establish and maintain a supportive working environment in accordance with legal and organisational requirements
- Assign key personnel/mentors to support off-site staff and to provide a link between offsite staff and the organisation
- Establish and maintain effective working relations between on-site staff and off-site staff through regular meetings and other occasions used to build organisational culture and values
- Manage off-site staff performance
- Plan and conduct regular meetings to determine individual progress, identify needs, clarify and solve issues, and provide networking opportunities
- Evaluate performance against agreed goals and targets and address in accordance with organisational policy and practice
- Address problems in work performance through constructive solutions identified with offsite staff
- Ensure evidence relating to performance is valid, documented and evaluated to identify learning and development requirements